A3: Course Reserve Collection contains course related materials which are made available to students. Physical items are located at the Service Counter on G/F of the Library. Red dots can be found on the book spines. The loan period is two hours. Items on reserve are non-renewable.
28 days for administrative and academic support staff or students excluding postgraduate students.
For the following kinds of materials, the duration applies to all library users:
Three days for Multimedia materials and Serials materials
Two hours for Course Reserve materials
For Course Reserve materials borrowing within two hours before closing on G/F, you may keep them overnight, and they must be returned before 9:30 am on the next opening day.
Please note that all borrowed materials can be renewed, except the following library materials which are not renewable:
Materials reserved by other library users
Materials from Course Reserve Collection, Special Collections, and Serials Collections
A7: If you are an academic staff, you can borrow up to 100 items; if you are a postgraduate student, you can borrow up to 50 items; if you are an administrative and academic support staff or student excluding postgraduate students, you can borrow up to 30 items.
A8: Yes, overdue materials can be renewed via “My Library Account”. Overdue fines should be settled at the Service Counter on G/F. Please note that renewal cannot be made in the following situations:
Item is from Course Reserve Collection and Special Collections
A9: You are expected to bring the books to the Service Counter for renewal. Alternatively, you can renew them online by logging in “My Library Account”.
A10: “Recall” means a user has made a request for the library materials which is currently checked out by another user. The loan period for the recalled materials will be shortened to 14 days from the date of recall. All books of Circulation Collection are subject to recall.
A13: There is a possibility that the book is being used in the Library and it has not been checked out by the user. You are welcome to approach our Service Counter for assistance.
A15: You may type in the title of a journal article in the search box of SearchPlus . You can check whether the Library provides access to the journal article you are looking for. You are also suggested to use Journals A-Z to look for journal titles of your research.
A17: You may contact Library staff at the Service Counters for assistance. Besides, you may fill in the E-Resource Access Problem Form to report access problems. Librarians will respond to your report within 1-2 working days.
A18: You may use the all-in-one printers for copying, printing and scanning. Please visit Library online tutorials to learn how to use all-in-one printers.
A19: You may make a copy of a document that is smaller than A4 or A3 size. Before photocopying, please select appropriate paper tray with different paper size and orientation.
A21: Any room booking which is not claimed after 15 minutes will be made available to other users. Please check in the room that you have reserved to secure your reservation.
A22: Adobe Creative Cloud software is available on the iMac station and the PC workstation at the DIY Corner on the 2/F of the Library. Also, the software is available on one of the PC workstation at the Computer Cluster on the G/F.
A23: The book sterilizer is placed near the self-check machine at the 1/F of the Library. Please visit Library online tutorials and learn how to use the book sterilizer.
A24: After graduation, you can continue to access to the Library and use library materials by holding a valid HSUHK Affiliate Card. While visiting the Library, you can access most of the e-resources available on-site.
A25: If you are a full-time academic staff, administrative and academic support staff, postgraduate student or undergraduate student, you are eligible to borrow the cards and benefit from the privileges of other University Libraries.
A26: If you are a full-time academic staff, administrative and academic support staff, postgraduate student or final year undergraduate student (with written recommendation by academic staff), you are eligible to borrow the card and enjoy the privileges of other University Libraries.
A27: Users can obtain documents like journal articles, book chapters and conference proceedings paper, etc. that are not available in the Library via the Document Deliver Service (DDS). Full-time academic staff, research assistants, and postgraduate students are the eligible users. Please submit the online form to request for document delivery service.
For more information about the service, please visit our DDS page.
A28: SearchPlus is a powerful search engine to find various resources in the Library and beyond. Some resources are listed as below:
Print books and e-Books
Most journal articles from databases
Newspaper articles from databases
Multi-media materials
Other open sources resources
However, the content of individual journals and some specialised databases may not be searchable in SearchPlus. The inclusion of journal and database content in SearchPlus is determined by the arrangements between publishers and SearchPlus.
A29: SearchPlus allows you to search across a wide range of Library resources which are held in the Library collection and Library’s subscribed electronic databases. Those resources may not be indexed in Google, and therefore they are not searchable on Google.
A30: Certain ways can bring precise search results from SearchPlus:
Search for an exact phrase by adding quotation marks, for example, type “global warming” rather than global warming.
Use “Advanced search”, search specifically within various fields, for example, the title, author/creator, subject, ISBN, ISSN. You can also narrow down your search by publication date, material type and language.
Use “Refine your search results” on the right of search results, you can narrow the results by different facets such as “Resources Type” and “Publication Date”.
A31: You may click on the “MY LIBRARY ACCOUNT” button (at the top right corner) to check current loans, renew items, check for fines and place hold requests. You will also have access to other features such as “Search History” and “Saved Searches”.
A32: You should sign in to “MY LIBRARY ACCOUNT” before making a request for a particular item. Then, locate the item on SearchPlus you wish to request. Click the “Hold” link, under the “Request Options”, to complete the request process. No request can be placed when an item is available on the shelf.
A33: For individual records, click on the envelope icon which is to the right hand side of the preferred record, the result will be sent to your designated email address. When there are multiple records you wish to send, begin by clicking on the pin icon at the right of the preferred records to place these items in the “my favourites” (Please sign in to save items in “my favourites” for future sessions). Click the “my favourites” button (at the top right corner) to view your marked records. Email or print selected items in your list.
A34: Once signed in, search for items in which you are interested. On the top of the results, click on the “Save query” option, and the results will be stored to your “my favourites”. Click the “my favourites” button (at the top right corner) to view your “Saved Searches”, and by clicking the bell icon at the right of the saved record, alerts will be sent to you every seven days if any new items for your query are added to the Library.
