Document Delivery Service

The Library provides Document Delivery Service (DDS) for obtaining needed materials from document service suppliers below. Eligible users can request materials that are NOT available at the Library from document service suppliers.

To use the service, please fill in the Document Delivery Online Request Form. The Library may take about one week to process received requests. The materials will normally be sent to requestors electronically as a PDF file upon received from document service suppliers.


Eligible users

  • Full-time academic staff
  • Research assistants
  • Postgraduate students
  • Undergraduate students (Subject to the approval of the Library)


DDS handles requests for the following materials:

  • Journal articles
  • Book chapters
  • Conference proceedings paper


The following types of materials are not included in DDS:

  • Books
  • Audio-visual materials
  • Reference materials
  • Entire issue of a journal
  • Theses and dissertations
  • Any materials as stipulated by the document suppliers


Fees and Charges

  • Eligible users are entitled to 20 FREE documents in each academic year (September to August)
  • A cost-recovery charge will be applied when the maximum quota of 20 has been reached


Document Service Suppliers include:

  • British Library Document Service
  • The Chinese University of Hong Kong Library
  • The City University of Hong Kong Library
  • Hong Kong Baptist University Library
  • The Hong Kong University of Science & Technology Library
  • Lingnan University Library
  • The University of Hong Kong Libraries
  • The University of Macau Library



The DDS is provided in accordance with the Hong Kong Copyright Ordinance. Requests that do not comply with the Copyright laws would not be processed.



Phone: 3963-5314



Last update: 24 February 2023

Services affected during the M365 switchover

ITSC of the University is having a M365 migration during 2 - 4 Jun 2023, some of the library services will be affected.


The Library’s online forms, notification emails and email communication service will be suspended during the migration. If you need any assistance during that period, you are welcome to contact us via phone (3963 5310), LiveChat, or in person during the Library’s opening hours. We are sorry for the inconvenience caused.

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