Library, The Hang Seng University of Hong Kong Library, The Hang Seng University of Hong Kong
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How can we help?

Borrow, Return & Renew

  • Where can I borrow Course Reserve materials?
  • I'm interested in an item that is on loan by another user, what can I do?
  • Can I borrow journals and newspapers?
  • Can I renew my borrowed materials?
  • How many items and how long can I borrow?
  • Can I renew an overdue item?
  • Why my loan period is shortened?
  • What is “My Library Account”?
  • I'm not available during library opening hours, how can I return the materials?
  • Can I borrow more materials if I have some unpaid fines?
  • How is the overdue fine? How can I pay?

Access the Library & beyond

  • Can I enter other university libraries, borrow their books and use e-resources?
  • Can I use the Library after graduation?
  • Can I film in the Library?
  • Is the Library open to the public? Can I visit?
  • Is the Library open on public holidays?
  • I will teach at HSUHK in the coming semester, but my employment date has not started yet. Can I use library resources for course preparation?
  • What is Document Delivery Service, Interlibrary Loan Service? Can I use these services?

Library Facilities

  • How can I print documents in the Library?
  • Where can I add the print quota of my student card?
  • I booked the room but could not check in, why?
  • I would like to shoot a video, is there any space or equipment?
  • How can I book a Self Study Room / Study Cube / Group Discuss Room?
  • Can I borrow iPad, notebook, charger or other electronic device from the Library?
  • Is there any software for graphic design and video editing in the Library?
  • Is there any equipment for SEN users?

Search & Access Resources

  • I can quickly find information for my assignment in ChatGPT and Google, why should I use library resources?
  • Can I set alerts for new items of the topic I'm interested in?
  • Can I find past papers of my course in the Library?
  • When I encounter access problems using Library electronic resources, what should I do?
  • Can I access e-resources at home?
  • How can I search for Course Reserve materials?
  • I could not find the resources I need, what should I do?
  • How can I save the items I'm interested in?

Others

  • How can I recommend some books to the Library?
  • How can I donate some books to the Library?
  • Can the Schools and departments organize activity in the Library?
  • Can I request a Library workshop?

Footer Logo Library, The Hang Seng University of Hong Kong
  • SEARCH RESOURCES
    • Search
      • OneSearch
      • Databases A-Z
      • Library Digital Collection
      • Open Educational Resources (OER)
    • Resources Help
      • Library Collections
      • New Additions List
      • Database On Trial
      • Recommending Library Material
      • Reporting E-Resource Access Problem
  • USE THE LIBRARY
    • Borrowing Services
      • My Library Account
      • Circulation Services
      • Course Reserve
      • Self-Check Machine
      • Interlibrary Loan and Document Delivery Service
      • Access Resources @ Other University Libraries
    • Learning Space
      • Group Discussion Rooms
      • Self Study Rooms
      • Study Cube
      • Barrier-free Self Study Room
      • 24 Hours Opening
      • Stella Fung Siu Wan Space for All
      • Media Creative Space
    • Computer Facilities
      • Printing & Copying
      • Wi-Fi
      • Computers
      • VR Speech Trainer
      • Digital Equipment Loan Service
      • Software List
  • LEARNING AND RESEARCH
    • Consultation
      • Ask A Librarian
      • Meet Your Librarian
    • Workshops
      • Orientation for New Students
      • Information Skills Workshops
      • Tailor-made Workshops
    • Self-Learning
      • Subject Guides
      • LIB101 Online Programme
      • Referencing and Citation
      • RefWorks
      • Copyright
      • Thesis and Essay Writing
  • HELP
    • Quick Help
      • Ask A Librarian
      • FAQ
    • Information For …
      • Undergraduates
      • Postgraduates
      • Staff
    • How Do I …
      • Login My Library Account
      • Renew an Item
      • Request an Item
  • About
    • The Library
      • About the Library
      • Library Regulations
      • Policies and Guidelines
      • Opening Hours
      • Floor Plan
      • Job Opportunities
      • Diversity & Inclusion Support
      • Contact Us
    • User Engagement
      • Collaboration with Academic Units
      • Library Student Ambassador
      • Reading Club
      • Good Read Corner
      • Featuring Bookshelf
      • Physical Donation to the Library
    • Stay Connected
      • News & Events
      • Event Archive
      • Library Instagram
      • University History Concourse
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